Billing, cancellation and refunds

Last updated October 28, 2026

Who we sell to

We sell to businesses only. Each client receives a written quote with its monthly price before signing up.

Monthly plans

Plans are billed monthly in advance, by card or bank debit, through Stripe.

Messaging and phone usage

Marketing and CRM clients pay separately for what they use: text messages, emails, phone calls and phone numbers. Usage is charged from a prepaid balance that reloads automatically from the card on file, at the provider's rates plus 5%.

Cancellation

You may cancel at any time by email. The cancellation takes effect at the end of the current billing period, and you keep access until then.

Refunds

Monthly fees already paid are not refunded, except for a billing error or where the law requires it. Billing errors are corrected and refunded in full.

If you cancel, any unused messaging and phone balance is refunded to your card.

Your data

When you cancel, you can request an export of your data.

Questions

Write to angel@venturaedgellc.com.
Ventura Edge LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702.